Technology is one of the few industries in society that constantly evolves at an exponential rate. Since the introduction of the first computer made by Alan Turing during World War II, technology has been adapted by humans into their daily lives. Similar to machines, they make a human’s life easier and smoother. There are a range of ways technology has evolved, but one of the more significant inventions include self-service kiosks.
Self-service kiosks have many applications that allow the user and the provider with copious amounts of information that are useful to both parties. These kiosks are incorporated with information regarding a certain subject and said information can be obtained by users through a friendly interface. Kiosks are able to do these tasks through digital signage, a type of electronic signage.
Furthermore, self-service kiosks can be found almost everywhere during this modern age. They are most likely to be found in public spaces that usually require navigation. These spaces include zoos, shopping malls, airports, and even hospitals. The purpose of the kiosks to be in these areas is because they intend to inform the users of their surroundings and the means of getting around that place.
Kiosks in Zoos also provide information to the users about the inhabitants of an enclosure as well as the live show timings that they have on that day. To illustrate, when a visitor is at a gorilla enclosure, the kiosk would have valid information on the animal such as the sound it makes, the origins as well as its feeding routines.
On the other hand, self-service kiosks in shopping malls provide the user with the building schematics which allows them to locate any store. The kiosk would also provide information to the user about other stores in the building, as well as how they can head there.
However, in hospitals, these kiosks are used to help the staff with patient check-in and check-out. It also helps staff with other tasks, such as informing doctors and nurses with patient details. Sometimes, patients can also carry out payments through the kiosks. All of these functions would allow staff to be more productive, as the simple tasks are covered by the kiosk.
It should be noted that these kiosks are not only helping one party. The other party it helps would be the provider of the kiosks. This entails that the information being processed by the kiosk would help the service provider with data that would facilitate their understanding of the users. Therefore, the providers would be able to make the necessary changes that would help them with elevating the experience of their users.
Hence, when choosing a self-service kiosk, it is important to choose an option that would be useful to users and providers alike. Xyreon is one of the companies that manufactures and distributes these kiosks. Plus, said kiosks have the best digital signage player in Malaysia. Therefore, it would be ideal to install kiosks made by this company, because it would provide the users with the best experience when using it.
